How quickly do you respond to calls in North Palm Beach?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in North Palm Beach the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
We give every North Palm Beach customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active FL contractor license and full insurance coverage, and we'll provide proof of both on request — most North Palm Beach customers ask, and we expect that.
What emergency roofing services are available in North Palm Beach?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many North Palm Beach customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
Most residential replacements in North Palm Beach take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in North Palm Beach?+
We do these regularly for North Palm Beach homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in North Palm Beach or do you cover nearby towns?+
Beyond North Palm Beach, our crews regularly service the surrounding North Palm Beach, FL area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
